Every plan comes with a dedicated IT advisor who manages everything for you. Pick the level of coverage that makes sense, and upgrade or cancel anytime.
Reliable tech help whenever you need it — your personal IT advisor on call.
No setup fee
Works with any Windows version
Complete device protection with Microsoft 365, Defender, and Intune — everything you need to stay secure.
$99 one-time setup fee
Requires Windows 11 Pro (included in setup)
The complete package — full desktop Office suite, collaboration tools, advanced monitoring, and guaranteed response times.
$149 one-time setup fee
Requires Windows 11 Pro (included in setup)
| Feature |
Tech Support
$25/mo
|
Security Essentials
$35/mo
|
Full Enterprise
$70/mo
|
|---|---|---|---|
| Phone & email support | |||
| Personal IT advisor | |||
| Software troubleshooting | |||
| Basic network help | |||
| Microsoft 365 | Basic | Premium | |
| Office apps | Web/Mobile | Desktop + Web + Mobile | |
| Business email & 1 TB OneDrive | |||
| Microsoft Defender for Business | |||
| Intune device management | |||
| Remote Help sessions | |||
| BitLocker disk encryption | |||
| Credential Guard & LSA Protection | |||
| Attack Surface Reduction | |||
| Account Protection | |||
| Microsoft Teams | |||
| SharePoint | |||
| Windows Update control | |||
| Device health monitoring | |||
| Remote wipe | |||
| Proactive security monitoring | |||
| SLA response time | 24 hrs | 24 hrs | 4 hrs |
| Setup fee | Free | $99 | $149 |
| Windows requirement | Any | Win 11 Pro | Win 11 Pro |
There are no contracts and no cancellation fees. If you decide to cancel, you keep access through the end of your current billing period. We'll help you transition smoothly, including making sure you have all your data.
For the Security Essentials and Full Enterprise plans, you'll need Windows 11 Pro. If you don't have it, no worries — we include the upgrade as part of the setup process. The Tech Support plan works with any version of Windows.
The one-time setup fee covers the initial configuration of your device: installing and configuring Microsoft 365, setting up Defender for Business, enrolling your device in Intune, enabling BitLocker encryption, and making sure everything is working correctly. It's a hands-on process that typically takes 1–2 hours.
Absolutely. You can upgrade at any time. We'll handle the migration and setup of any additional services. You'll only pay the difference in the setup fee if applicable.
With Security Essentials, you get Microsoft 365 Business Basic — which includes web and mobile versions of Word, Excel, PowerPoint, and Outlook, plus a business email address and 1 TB of OneDrive cloud storage. If you need the full desktop Office apps, those are included with the Full Enterprise plan.
Call or email us anytime between 9 AM and 7 PM, six days a week. You'll always reach the same person — your dedicated IT advisor who knows your setup. For Security Essentials and above, we can also connect via Remote Help for hands-on troubleshooting.